Search errors?One of deviantART’s prime functions is to deliver you tons of what you’re looking for –- and even things you didn’t even KNOW you were looking for –- at the touch of a button. However, you may have noticed that, as of late, our search function has been "on the wonk," to put it in technical terms.
Actually, to put it in REAL technical terms, our servers have a load balancer that distributes searches over many servers. Sometimes, when a search is too slow (due to a server being otherwise overloaded), it isn’t handled properly and clogs up the load balancer until it crashes the server.
We like to imagine it like a supermarket checkout line, and when there are longer lines in some areas, the assistant manager comes out, and is like, "Okay, friends, why don't some of you go to all those shorter lines?" And then some guy in the back gets all frustrated and rushes over to lane 3 with his cart, cutting off a guy ahead of him. And the guy's like, "Hey! We're
all migrating. We can at least do it in an orderly fashion, i.e., me still being ahead of you." And the jerky guy is like, "You snooze, you lose, buddy!" and runs over the other guy's foot (on purpose?). So injured-foot guy, who may not have even deserved the closer spot in line in the first place picks up a bag of frozen peas and hurls it at his new enemy, and the assistant manager is like, "All right, you know WHAT? I’m out of here!" And he goes back to the break room to watch Glee.
Yea, that's how we like to imagine it.
How are we fixing it? Zazzing up our search functions has been an ongoing project, and a new-new search is not due to roll out for a bit. In the meantime, though, contrary to this lighthearted anecdote, our developers are taking this problem very seriously and are revamping the search currently in place so that it can be fixed very shortly.
Kidding aside, we want our search to be seamless like it has always been, so hang in there! Sometimes it doesn’t work one minute, and it does the next. We hope to be back and working at all minutes very soon. So stay tuned!
Oh, and as for the story, the two customers later became friends (in the parking lot) and spent the evening sharing a cup of newly purchased hot cocoa from the sneaky guy, with marshmallows provided by the squished-foot guy.

Your friends forever,
~$
LaurenKitsune, $
chris, and $
HeidiThis blog was brought to you by the letters L, C, and H.
L, for $
LaurenKitsune... who can be attributed with bringing the lulz. Any and
all clever thoughts were her doing.
C, for $
chris... who was the technical consultant.
H, for $
Heidi... who supervised and added references to Glee -- Tuesdays, on Fox.
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